SHIPPING & RETURNS

Shipping and Delivery.
Delivery within 't Gooi will be by hand where possible, elsewhere via courier. Packing will consist as much as possible of recycled boxes and padding, in all areas we strive to be as environmentally friendly as possible.

Shipping costs are subject to weight, size and insurance:
NL: 2-3 working days 
Eur 12,00

EUROPE: 3-5 working days

For shipping outside of the NL and Europe please contact info@sannybijvoet.com
Items shipped outside of the NL may be subject to import duties payable on delivery.
 
All items are unique and show signs of aging of imperfections in varying degrees which is an integral part of the brand’s DNA. No items are damaged unless specified. We offer an exchange or full refund* on all orders returned back to us within 14 days of receipt. Returns after this date will only be accepted at our discretion. All items that are returned or exchanged must be undamaged in their original condition, including any packaging. If any item is damaged or altered this may not be accepted and may be sent back to you.
To start a return, please contact us at info@sannybijvoet.com If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We recommend that you use an insured courier service with signature on delivery. Sanny Bijvoet cannot take responsibility for any products lost or damaged in transit back to us.
 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
*Please Note: Refunds exclude all shipping costs.